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Sonos Digital Music System User GuideA-12
About Your Music System
If you make a call to Sonos Customer Support, you may be asked for specific details
regarding your Sonos Digital Music System. You can find this information by choosing
one of the following options:
•From the Music menu on your Sonos Controller, select System Settings>About
Your Digital Music System.
Or,
•From the Sonos Desktop Controller for Windows menu bar, select Help>About
Sonos Desktop Controller.
Or,
•From the Sonos Desktop Controller for Macintosh menu bar, click Sonos>About
Sonos.
Support Diagnostics
• Support Diagnostics should only be accessed when you are talking with a Sonos
Support representative. (Go to www.sonos.com/support/phone_support to
find the correct telephone number for your country.)For general Sonos support
information, go to http://www.sonos.com/support.
Using the Desktop Controller
1. From the File (or Sonos) menu, click Preferences.
2. Click the Diagnostics tab.
3. Click Submit Diagnostics if you are instructed to by your Sonos Support
representative.
Can’t Find What You’re Looking For?
If you can’t find the answer to your question in our documentation, please visit our
Frequently Asked Questions (FAQ) pages at http://www.sonos.com/support or ask us
a question at http://faq.sonos.com/ask.
- User Guide 1
- Contents 3
- Regulation Information 6
- Chapter 1 7
- Technical Support 8
- Additional Information 9
- System Registration 9
- Language Preference 9
- Available Music Sources 10
- Music Library Preferences 11
- Compilation albums 12
- Chapter 1: Overview 13
- Windows Shortcut Keys 16
- Macintosh Shortcut Keys 17
- Chapter 2 19
- Setup illustrations 21
- Step 2: Install software 25
- Step 3: Add Controller 25
- Adding More Sonos Components 26
- Renaming a ZonePlayer 28
- Equalization (Sound Settings) 31
- Turning Off Music System 31
- Using Line-out 31
- Using Line-in 34
- ZonePlayer Front Panel 38
- • Flashes green slowly when 39
- • Green (link connection) 40
- Chapter 3 44
- Sonos Desktop Controller 46
- Playback Controls 47
- Controlling the Volume 47
- . All of your 49
- Managing the Music Queue 50
- Your Music Library 53
- Making library selections 54
- Imported playlists 54
- Managing music folders 55
- Windows Media Player 11 72
- Sonos Playlists 74
- Internet Radio 75
- Software Updates 77
- Additional Preferences 78
- Microsoft Windows Firewall 80
- Zone Alarm (free version) 80
- Zone Alarm Pro 81
- McAfee Personal Firewall Plus 81
- Norton Personal Firewall 81
- ISS Black Ice Protection 82
- Chapter 4 84
- Where is your music stored? 85
- Macintosh Desktop Controller 87
- DCR Playback Controls 88
- Controlling the Volume (DCR) 88
- Managing Zones (DCR) 89
- Managing Music Queue (DCR) 91
- Setting a sleep timer 93
- Your music library 94
- Imported playlists (DCR) 95
- Managing Music Folders (DCR) 96
- Music services 98
- Rhapsody 107
- Sonos Playlists (DCR) 111
- Internet Radio (DCR) 111
- Software Updates (DCR) 113
- Additional Settings (DCR) 114
- Line-In encoding 115
- Uninstalling 116
- Firewall Information 116
- Enabling Windows File Sharing 118
- Chapter 5 119
- Battery Charging 120
- Battery Replacement 121
- Using the Controller 122
- Navigation 122
- Playback 123
- Volume control 124
- Sensors and indicators 124
- Sleep modes 125
- Clock and Alarms 125
- Online Updates 128
- Adjusting Controller Settings 130
- Additional Settings 132
- >Line-In Encoding 133
- >Wireless Channel 133
- Controller - Volume Settings 134
- Muting zone or zone group 134
- Muting all zones (Controller) 135
- The Controller Main Menus 135
- Managing Zones 136
- Zone groups 137
- Linking a zone 137
- Dropping a zone 138
- Music Library 138
- Music Services 142
- Internet Radio (Controller) 149
- Sonos Playlists (Controller) 149
- What is a music queue? 151
- Moving a track 151
- Removing a track 152
- Clearing the music queue 152
- Changing the play mode 152
- Viewing large album art 154
- Viewing shared folders 154
- >Music Library 156
- Tips and Troubleshooting 158
- 1. Check Firewall 159
- 2. Check Router 160
- 3. Check Wiring 160
- 4. DHCP/AutoIP Issues 161
- Controller screen is frozen 163
- Zones do not display properly 163
- Controller acting sluggish 164
- Wrong album art displayed 164
- About Your Music System 169
- Support Diagnostics 169
- Sonos Device Specifications 170
- Sonos ZonePlayer 80 172
- Sonos Controller CR100 174
- Sonos Loudspeaker SP100 175
- Chapter C 176
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